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The IT Technician has primary responsibilities as the first response, triage, and Level 1 troubleshooting contact within IT Operations and Service Management. The IT Operations Technician performs technical troubleshooting and diagnosis of root cause, and performs the steps necessary to fully log the incident, including the troubleshooting steps taken to resolve the incident. When incident resolution is beyond the expertise of the technician, has responsibility to effectively escalate to the appropriate technical area for Level 2 troubleshooting and resolution.
Product management is the role and function within the organization that is responsible for a product's overall success. The Product Manager is responsible for identifying the client's needs, understanding the larger business objectives, and analyzing this information to create a product roadmap that will deliver the highest value and outcomes. The Product Manager articulates what success looks like for a product, and encourages cross functional teams to turn the vision into reality. The Product Manager will drive product adoption, engagement, and customer satisfaction by prioritizing, managing, and creating new features. This position is responsible for the continuous cycle of the product from concept to promotion while continuously listening and exploring.
The IT Sr. Project Manager is responsible for driving maturity and continuous improvement. The PM is required to communicate with both internal departments and third party vendors as needed. Additionally, the PM is responsible for prioritizing projects collaboratively with corporate leadership.
The IT Technician II performs technical troubleshooting and diagnosis of root cause, and performs the steps necessary to fully log the incident, including the troubleshooting steps taken to resolve the incident. Provides technical support across hardware and software applications for an organizations data center.
The IT Endpoint Engineer is responsible for assisting in the maintenance and deploy functions of desktop, laptop and mobile hardware and operating systems. Expected for assisting in patch management as well configuration management activities and processes. This position performs a variety of tasks including top level endpoint support of hardware, OS and applications of all types. This position relies on experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.
The Senior Developer will participate in all phases of the development process including complex design, integration and maintenance while observing proper behaviors, patterns, and standards. The Senior Developer will demonstrate leadership in mentoring and assisting all on the team, and will actively participate in all disciplines required in a full-stack environment. The Senior Developer will participate in defining Stifel's best practices and ensure they are used in all development projects and procedures.
The Scrum Master supports agile team(s) in delivery of complex solutions that deliver business value. This position will partner with the product owner to support product backlog definition / refinement / prioritization to feed sprints. Proactively eliminate barriers, coach team members on best practices and run scrum ceremonies.
The IT Technician II performs technical troubleshooting and diagnosis of root cause, and performs the steps necessary to fully log the incident, including the troubleshooting steps taken to resolve the incident. Provides technical support across hardware and software applications for an organizations data center.
The Release Train Engineer (RTE) is a servant leader and coach for the Agile Release Train (ART). The RTE's major responsibilities are to facilitate the ART events and processes and assist the teams in delivering value. RTEs communicate with stakeholders, escalate impediments, help manage risk, and drive relentless improvement.
The Sr Data Engineer is responsible for designing, developing, and maintaining data pipelines and infrastructure on the AWS platform. The Sr Data Engineer works with large volumes of data, ensuring its quality, reliability, speed, and accessibility. Tasks may include data ingestion, transformation, storage, data sharing and consumption, and implementing data security and privacy measures. This role is crucial in enabling efficient and effective data-driven decision-making.
The Technology Product Development Tools Administrator will manage, configure, and optimize the development tools used by our Technology Product Software Development teams. This individual will play a key role in ensuring the smooth operation of tools like Jira, Azure DevOps, etc. setting up workflows and managing permissions, and ensuring tools are aligned with our Software Development Life Cycle (SDLC). This position will also be instrumental in working through audit requests, generating management reports, and maintaining consistency across the tools used by teams. The Tools Administrator will have a strong understanding of software development practices, hands-on experience with development tools, and the ability to drive tool effectiveness across multiple...
The Network Engineer II role is responsible for installing, troubleshooting, and maintaining Stifel data and application networks. This is achieved through the completion of various projects and tasks which require continuous and successful collaboration with the Network Engineering team, their IT associates, and other business stakeholders.
The Senior Developer will participate in all phases of the development process including complex design, integration and maintenance while observing proper behaviors, patterns, and standards. The Senior Developer will demonstrate leadership in mentoring and assisting all on the team, and will actively participate in all disciplines required in a full-stack environment. The Senior Developer will participate in defining Stifel's best practices and ensure they are used in all development projects and procedures.
We are seeking a talented and experienced Security Architect to join our team. The Data Security Architect will be responsible for designing, building, testing, and implementing security systems within our hybrid IT environment. This role requires a thorough understanding of complex IT systems and the latest security standards, systems, and authentication protocols.
The Technical Architect-Salesforce is responsible for the design and build of the technical architecture of the Salesforce platform. This role level will require a structured analysis of technical issues, translating this analysis into technical designs and development specifications. The Technical Architect-Salesforce oversees development within the platform, whether custom code, vendor package integration, or data integration. The Technical Architect-Salesforce will assist in all phases of the development process, including design, integration, and maintenance, while observing proper behaviors, patterns, and standards. This position will ensure that Stifel's coding practices are used in all development projects.
The Product Owner (PO) is a member of an Agile Development Team who speaks for the client/end user. The Product Owner is responsible for guiding the team to create and deliver solutions that meet client, business, and firm goals by breaking down and defining small workable tasks (user stories) and prioritizing the team backlog to streamline the execution of priorities. The PO creates and maintains stories, and prioritizes work for new or revised features or enhancements. The PO has a significant role in quality control and is the team member empowered to accept stories as done. The Product Owner position has significant relationships and responsibilities outside of the agile team, including working closely with Product Management, customers, business owners,...
An IT Technician II is responsible for maintaining computer systems and other technologies within Stifel. Their duties include working with other IT Technicians to install hardware troubleshoot computer issues, respond to IT questions from other associates.
The Sr Endpoint Engineer is responsible for leading desktop, laptop, and mobile hardware and operating systems maintenance and deployment functions. This role involves performing various tasks, including top-level endpoint support of hardware, OS, and applications of all types. The Sr Endpoint Engineer will also be responsible for implementing and managing solutions for desktop and mobile platforms, testing new hardware for compatibility and security, and providing high-level troubleshooting of common applications and their interactions with underlying operating systems. This position relies on extensive experience and judgment to plan and accomplish goals, with a wide degree of creativity and latitude expected. Additionally, the Sr Endpoint Engineer will lead...
The IT Service Management Analyst II has primary responsibilities focused on IT Service Management documentation, communications and training, and process evaluation, improvements, execution and compliance. The analyst works to facilitate new process design and existing process improvements with accountable and responsible stakeholders across IT and business departments. The analyst insures that a holistic approach is taken when implementing new and improved processes, so that IT continually improves service functionality, quality, and delivery effectiveness and efficiency.
The Senior Developer will participate in all phases of the development process including complex design, integration and maintenance while observing proper behaviors, patterns, and standards. The Senior Developer will demonstrate leadership in mentoring and assisting all on the team, and will actively participate in all disciplines required in a full-stack environment. The Senior Developer will participate in defining Stifel’s best practices and ensure they are used in all development projects and procedures.
The Project Owner (PO) is a member of an Agile Development Team. The Product Owner is responsible for guiding the team to create and deliver software applications that meet client, business, and firm goals by breaking down and defining small workable tasks (user stories) and prioritizing the team backlog to streamline the execution of priorities. The PO defines users, creates and maintains stories, and prioritizes work for new or revised features or enhancements. The PO has a significant role in quality control and is the team member empowered to accept stories as done. The Product Owner position has significant relationships and responsibilities outside of the agile team, including working closely with leadership and program management.
Under general supervision, the IT Service Desk Associate has primary responsibilities as the first point of contact in IT. Through multiple channels, the Analyst accurately logs and manages requests, incidents, and problems, assessing the services and customers impacted and the urgency for resolution. The Analyst works to resolve and satisfy incidents and requests, or route and escalate as necessary for resolution with high customer satisfaction through the life of each contact with our business.
The Cloud Engineer (Azure) is responsible for designing, implementing, and maintaining Azure cloud infrastructure and services. They collaborate with cross-functional teams to ensure the availability, scalability, and security of Azure-based applications and systems. This role involves troubleshooting and optimizing Azure environments while staying updated on emerging Azure technologies and best practices in cloud computing.
