Client Relationship Manager

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

 

Let’s talk about how you can find your place here at Stifel, where success meets success.

The Client Relationship Manager (CRM) builds and maintains long-term relationships with high net worth clients by being their key point of contact for their investment needs. The CRM develops client's financial profiles and will lead client meetings on behalf of, or in conjunction with the Financial Advisor (FA). This position will fulfill some administrative duties for the FA.

• Build and maintain long-term relationships with high net worth clients and be the key point of contact maintaining continual interactive dialogue.
• Develop client's financial profile with respect to personal risk tolerance and financial status to determine investment objectives and craft comprehensive financial strategies in the best interest of the client.
• Prepare for high net worth client meetings and lead the meeting on behalf of, or in conjunction with, the Financial Advisor; domestic travel may be required.
• Research and investigate client queries and other escalated business issues; use independent judgement to develop a strategic response and action plan.
• Accept and enter all types of unsolicited orders directly from clients as well as entering all types of solicited and unsolicited orders at the direction of the Financial Advisor.
• Solicit orders to clients at the direction of the Financial Advisor.
• Assist with administrative functions not limited to processing account and transaction documentation, disbursements, and maintenance of client information.
• Identify matters that require escalation including suspicious activity, customer complaints, trading errors, and violation of industry regulation or Firm policy.

• Proven success in establishing rapport with clients; building and maintaining a mutually beneficial, long-term relationships.
• Ability to effectively communicate information verbally and in writing; especially information that is not easily understood.
• In-depth understanding of the Financial Services industry, domestic and international markets, and applicable regulatory environment.
• Integrity to perform job functions ethically within the boundaries of the regulatory environment.

• Minimum Required: Associates Degree or equivalent financial services experience
• Minimum Required: 5-10 years' Financial Services/Brokerage experience

• Minimum Required: Series 7 and Series 63 or 66

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Salary: USD $71,300.00/Yr. - USD $106,800.00/Yr.

Actual salaries may vary, and may be based on several factors, including but not limited to each candidate’s qualifications, skills, and overall competencies for the position. The base salary is one component of Stifel’s overall compensation package for each individual employee. Other benefits and offerings include, but not limited to, discretionary bonuses, health / dental / vision / prescription insurance offerings, Stifel Total Health Connect, flexible spending accounts, tuition & certification assistance programs, paid time off, and much, much more! To view a more comprehensive list of Stifel’s current offerings, please visit https://www.stifel.com/careers/benefits. Applications are accepted until the position is filled.

Stifel is more than 130 years old and still thinking like a start-up.  We are a global wealth management and investment banking firm serious about innovation and fresh ideas.  Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

 

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations.  Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more.  Let’s talk about how you can find your place here at Stifel, where success meets success.

 

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

 

Stifel is an Equal Opportunity Employer.