Portfolio Associate

The Client Service Associate will provide administrative, operational and analytical support to one or more 1919 Portfolio Managers, Investment Associates and Client Advisors and will be responsible for day-to-day administrative management of individual client, institutional and trust portfolios. High-touch client service is a hallmark of 1919; the candidate should be skilled in and enjoy client service and should have experience working closely with clients and co-workers. The Client Service Associate must stay current on financial markets and instruments, and comply with firm policies, procedures, and Code of Ethics.

• Assists with all client administrative functions including, but not limited to: account openings, account terminations, receiving assets, obtaining and adjusting cost basis, distributing assets, handling disbursements, processing cash, delivering in-kind charitable contributions, handling 401(k) rollovers, determining appropriate paperwork and governing documents, and ensuring correct client billing.
• Prepares customized client materials for periodic reporting and meetings. Coordinates delivery of presentation materials for client and prospective client meetings. May attend client meetings.
• Provides trade support for the Portfolio Managers and Client Advisors.
• Closely monitors investment portfolios for cash, maturities and settlements to ensure that funds are available to clients and that portfolios align with investment guidelines. Instructs custodians to wire funds or prepare checks at the request of the client after review and approval.
• Coordinates with third parties such as attorneys, accountants and auditors as requested by client.
• Proactively reviews clients’ security holdings and daily transaction activity. Works closely with trading, operations and various custodians to ensure that positions and asset values are up to date and accurate.
• Develops client relationships through timely and personable communication.
• Maintains digital record of telephone and written contact with clients and third parties, including drafting client correspondence for review and approval.
• Reviews all reports, including performance, for accuracy and works with Operations to ensure accurate client reporting. Tests new applications and system enhancements.
• Updates relevant information in portfolio management accounting systems and Client Relationship Management (CRM) system.

• Proven experience working in a high-touch environment.
• Knowledge of principles and processes for providing excellent interpersonal and communication services. This includes client needs assessment, meeting quality standards for services, and evaluation of client satisfaction.
• Highly organized, efficient and attentive to detail. Self-motivated and able to multi-task in an independent and timely manner.
• Team player – goes above and beyond in anticipating the needs of portfolio management teams.
• Knowledge of economic and accounting principles and practices, the financial markets, the industry, the analysis and reporting of financial data, and associated terminology.
• Knowledge and experience using analytical skills.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problem solving.

• Minimum Required: Bachelor's degree in a related field or equivalent experience
• Minimum Required: 3 to 5 years related experience in financial services, preferably in Private Wealth Management, Portfolio Administration, or college education and internships relating to Private Wealth Management.
• 1-3 years in customer service desired

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Experience with Adobe, Advent APX, Moxy/Genesis, Black Diamond, Salesforce

Salary: USD $65,000.00/Yr. - USD $100,000.00/Yr.

Actual salaries may vary, and may be based on several factors, including but not limited to each candidate’s qualifications, skills, and overall competencies for the position. The base salary is one component of Stifel’s overall compensation package for each individual employee. Other benefits and offerings include, but not limited to, discretionary bonuses, health / dental / vision / prescription insurance offerings, Sifel Total Health Connect, flexible spending accounts, tuition & certification assistance programs, paid time off, and much, much more! To view a more comprehensive list of Stifel’s current offerings, please visit https://www.stifel.com/careers/benefits. Applications are accepted until the position is filled.

1919 Investment Counsel, a wholly owned subsidiary of Stifel Financial Corporation, provides investment management and financial planning services to wealthy individuals, families, trusts, foundations, and institutions. 1919 Investment Counsel manages more than $24 billion of client assets and has offices in Baltimore, Birmingham, Cincinnati, New York, San Francisco, Philadelphia and Vero Beach. 1919 Investment Counsel has a team of portfolio managers, research analysts and client service professionals that work together to construct investment portfolios that are tailored to each client’s specific needs and objectives and to deliver tailored solutions that preserve, build and manage wealth for 1919 Investment Counsel’s clients. The firm primarily serves high net worth clients which often require complex financial planning and advice as well as exceptional client service.

 

1919 Investment Counsel is an Equal Opportunity Employer.